Frequently Asked Question

You have two options for making payments:

• You can make payments at the reception prior to receiving the service, by using Cash/Bkash/Visa/Mastercard.
• Alternatively, you can make online payments while booking an appointment for a doctor consultation through Bkash/Visa/Mastercard/Amex.

You can choose the most convenient payment method for you

Yes, registration is mandatory for everyone except for Pharmacy purchases at Lab Science Diagnostics. The registration process is simple and easy, and it is a one-time registration for life. You have two options for registration:

• Online Registration: You can register online through our portal
• In-person Registration: Alternatively, you can visit our centre and provide the necessary details at the reception.

Please note that registration is required to access our services, ensuring a seamless experience and easy access to your medical history.

Once you register, you will receive a unique number which will be stored in our accessible online database.

This database will contain all your medical records and prescriptions for lifelong use while availing services at BRAC Healthcare.

Yes, the registration itself is free of cost.

Our state-of-the-art laboratory is equipped with the latest technology and staffed by experienced professionals. We offer a wide range of pathological testing services, including:

• Hematology
• Microbiology
• Histopathology
• Molecular Test
• Immunology
• Cytology
• Biochemistry
• Other Services: X-Ray, ECG, Echo, USG, Fibroscan, UBT and more
• Home Sample Collection
• Pharmacy

For any general queries, please call us at 09638-224400, +88 01709-918868, +88 01819- 992556 between 09:00 AM - 10:00 PM.

You don’t need appointments for blood work or laboratory tests, you can simply walk in whenever you need these services.

For imaging services, such as X-rays, we understand the importance of convenience. While walk-in slots are usually available, we recommend booking ahead of time to ensure your convenience. This allows us to better manage our resources and minimize any potential waiting time, ensuring a smoother and more efficient experience for you.

No, we do not have any provisions for admitting patients, as our facility operates strictly as an outpatient clinic.

Our services are available Everyday Saturday to Friday between 07:00 AM - 11:00 PM.

To find a Consultant/Doctor/Family Physician/Therapist/Counselor/Nutritionist at Lab Science Diagnostics, follow these steps:

• Go to our “Our Doctors” page
• On the page, you can search for the desired Consultant/Doctor/Family Physician/Therapist/Counselor/Nutritionist by either specialization or name
• Select the Specialization or enter the Doctor's name in the appropriate field. Click the "Find" button.

By following these steps, you will be able to find the relevant doctor based on your search criteria.

Yes, the centre is open Everyday Saturday to Friday between 07:00 AM - 11:00 PM.

To download your report from www.labsciencebd.com , first, visit the website and click on the 'Download Your Report' option. You'll need to log in using your username and password. These login credentials are provided to you via SMS when you book tests with us.

To download your Malaysia report from www.labsciencebd.com, first visit the website and click on মালয়েশিো মমশিয়েল শিয় ার্টিাউনয়লাি or directly go to the download page